Advocacy Service
acdc Advocacy Service
acdc Advocacy is a partnership between Age Concern Croydon and DisabilityCroydon.
DisabilityCroydon provides support through acdc Advocacy to those aged from 18–54 with a physical and/or sensory impairment.
What is Advocacy?
- Supporting people to make sure decisions are made in their best interests
- Being impartial & independent
- Empowering people to make informed choices and decisions
- Ensuring people's views are heard
- Listening to and encouraging people to take control of their own lives
- Speaking up on behalf of those who feel they cannot speak for themselves
- Promoting and supporting the ability of individuals to self advocate in order to make their own views heard
The Advocate's role
- Working with someone to enable them to attend meetings and participate effectively
- Liasing with professionals
- Making phone calls or writing letters on someone's behalf
- Encouraging people to develop the confidence and skills to challenge decisions where necessary
In need of an Advocate?
The type of issues that we may support someone with would be:
- Help with care management or occupational therapy assessments
- Charging assessments
- Adult education or employment
- Help with direct payments
- Community services
- Major adaptations
- Accommodation/Housing
- Home care & care packages
- Help when access requirements are not met
- Adult abuse
- Some healthcare issues particularly when you feel you have not been dealt with or spoken to in an acceptable manner.
Contact acdc Advocacy
Initial telephone contact should be made on 020 8684 5538 Monday, Wednesday or Friday from 9 am to 1pm. (We are working towards extending these hours when funding allows).
Email address: advocacy@disabilitycroydon.org.uk
The Advocacy office is at Strand House
Zion Road, Thornton Heath CR7 8RGThe Team members are:
- Advocacy Services Manager Dr Mandy Maddock
- Advocates Michelle Kierans and Telma Douglas
- Advocacy Support Workers Esther Thomas and Sam Hand